01
Shipping and delivery companies
Follow customer shipments, assign courier tasks, and review deliveries and collections.
SHIPPING, DELIVERY & LOGISTICS
Your shipments and couriers.
Under control.
For shipping companies and stores: organize customer orders, assign courier tasks, and follow deliveries and collections in one system.
A solution shaped around your business
We study your business and how your team works, then define your needs together and build a system to fit.
Illustrative operational journeyAPEX / LOGISTICS
BUILT AROUND YOUR OPERATION
One platform.
Different ways to operate.
Whether you deliver customer shipments, your own products, or purchase requests, the solution can be shaped around your operation.
02
Stores with their own fleet
Organize product orders, warehouse collection, and deliveries to your customers.
03
Purchases and mixed orders
Handle purchases from other shops or combine them with your products in one order.
INSIDE THE PLATFORM
A clearer way
to run your operation.
Capabilities present in the example we reviewed. Together, we’ll define the features and scope that fit your operation in the proposal.
01
Courier assignment
Route orders to available couriers in primary or support zones, with an acceptance window and retries when needed.
02
Map-based team visibility
View available courier locations and statuses on an operations map, with zone filtering.
03
A courier application
Receive and accept assignments, review order details, record warehouse collection and report delivery issues.
04
Delivery zones and pricing
Define service areas and their boundaries, with pricing and rules for zones and order types.
05
Purchase receipts in the field
Record receipt details and photos in the app; some tasks can be saved locally and synchronized when connectivity returns.
06
Collections and balances
Record collection entries linked to orders and couriers, and review settlement and cash reports.
07
Warehouse handover and returns
Record stock handover and follow returned items back into inventory after receipt is confirmed.
08
Customer ordering and tracking
Present products and purchase errands, with a customer interface for reviewing orders and their status.
A SOLUTION THAT GROWS WITH YOU
A strong foundation.
Built around what you need.
We’ll select the capabilities that fit your operation and define their scope in the proposal. Additional workflows and integrations can be developed around your needs.
Examples of enhancements we can develop by agreement
01
Merchant and partner accounts
A dedicated merchant area can be developed for following orders with agreed permissions.
02
Store and system integrations
Connect the platforms and services your operation depends on, based on your requirements.
03
Custom workflows and reports
Add procedures, reports and interfaces suited to your team and operating model.
FROM START TO FINISH
The order journey, step by step.
01
Receive the order
Record the shipment or delivery request and its details.
02
Assign a courier
Route the task according to zones and courier availability.
03
Carry out and record
Follow stock collection or record purchases and the task details.
04
Deliver and follow up
Update the order status and record the collection for review.
OUR CLIENTS
Sanad El Eila
A connected experience.
From customer to operations.
An example that brings a customer-facing experience together with order and delivery management. Explore the customer experience and an illustrative view of the operations and courier tools.
Customer experienceExplore the ordering experience from the customer’s perspective.Visit experience
Management dashboardReserved for Sanad El Eila management to oversee orders and operations.Private access
Illustrative operations interface
A clearer view of operations
A simplified concept showing how task assignment and status tracking can come together in one workspace.
Illustrative design with sample data; actual interfaces can vary to suit each project.
02 / THE COURIER JOURNEY
An illustrative courier app
An assignment arrives, the courier reviews its details and starts the task in the app.
Illustrative example
01A new assignment
02Order details
03Starting the task
Illustrative concepts with sample data. Interfaces and details can change to suit your project.
BEFORE WE START
Questions about delivery solutions
Is this for a delivery company or a store?
We can discuss either: a delivery company may handle orders for multiple merchants, while a store may need to manage its own deliveries and couriers. The workflow and permissions depend on the business.
Can it connect to an existing system?
We review the current system, available interfaces and permissions, then agree on feasible integrations and scope.
How are timing, cost and support decided?
After reviewing the workflow, features and integrations, we discuss the proposed scope, schedule, cost and support before development.
LET’S UNDERSTAND YOUR NEEDS
An operation shaped
around your business.
Tell us about your operation and courier team. We’ll discuss the solution and whether we can arrange a relevant demonstration.
SERVICES THAT CAN COME TOGETHER
Built around how you work.
We select services and features together after understanding your needs.